I ordered the OEM disc from Honda, and it would not load. In my case the damage was done with the 3rd party disc that I was using when I started the engine while it was loading. I would have thought the latest version of the DVD would have worked. The only course at that point was to replace it, have it fixed, or - as I did - send it to Alpine for repair. That apparently caused a surge and ruined the drive. I figured it needed to be ON, so while the DVD was loading, I started the engine. A message came up "Do not turn engine off". In my case, I "messed up" the DVD drive when I inserted a new DVD and started it without the engine running. Is there a way to fix this issue without sending unit to Alpine for repair? But there are so many things I like on this system over the small screen stand alone units. But I don't rely on it completely - I plan my own routing. It routes me 22 miles out of my way on my trip from NC to FL thru Orlando & past DisneyWorld where the traffic can be horrific, as it stays on the InterState. This system's map graphics are way too basic. Took about 6 weeks.Īfter reinstalling the DVD drive - ALL IS LIKE NEW AGAIN with the updates: CLOCK is restored to accurate time COMPASS on instrument panel is restored BACK UP CAMERA is restored. I removed the drive, and sent it with my check for $358.00 to ALPINE ELECTRONICS in Torrence CA for repair. They called the manufacturer & learned the problem was with the DVD drive, and wanted $470.00 to remove the drive and send to the manufacturer for repair. Sys, Long story short - I made numerous inquiries, and had a local automotive custom audio shop check it out. The local Honda dealer could not determine the problem and wanted $2,649.00 to REPLACE the Nav. The power surge disrupted the upload, and apparently "fried" a circuit board in the DVD drive (under the driver's seat). It SHOULD have said, "WARNING - do not turn engine off OR ON during this process." I did not have the engine running, and figured it SHOULD be running, so I cranked the engine during the upload.
#Honda navigation update failure upgrade
When attempting to upgrade the GPS data with the "refurbished" DVD purchased online, as it was uploading the new data the navigation screen said "WARNING - do not turn engine off during this process" (or something like that). For the benefit of any one browsing this subject - that I stood alone in - the problem was FINALLY solved.